[Action]

[Oh good, Kiki feels a lot better about crashing into Norma now that she knows she isn't going to be smacked by a frying pan! Except she doesn't. At all. One moment she's falling forward and the next there's an almighty clatter as something hits the floor and she collides with someone in front of her. She would rather crash into a tree on her broom any day of the week than have to go through an ordeal like this again.

With all the shrieking, falling over and pan dropping out of the way, Kiki slowly pushes herself off of Norma and looks around. This isn't- Wait, did she just knock someone over?]

Oh my goodness, I'm sorry! Are you alright ma'am!?